Hooven-Dayton has more than seventy-seven years experience producing labels, flexible packaging and narrow web converting solutions. Our staff turnover rate is low, with an average tenure of 14 years.
Every account is assigned a dedicated relationship manager, teamed with a dedicated customer service representative. They are personally responsible for working directly with you on your project.
Our expert customer service representatives are committed to quality and the success of your product. They are adept at asking relevant questions in order to develop the best solution based on the needs of your market.
We begin working with you by analyzing your needs including:
– Your customer market
– Your sales environment
– Your product’s shelf-life
– Your variable data needs
This process facilitates maximum efficiency, accuracy and speed. In addition, it enables us to produce compelling graphics that work to drive your sales.Hooven-Dayton employs a rigid process of quality checks and controls. We print to exacting color control guidelines, which are continuously measured. These guidelines ensure that your print project consistently finishes with maximum visual impact.
In our effort to give you the highest-quality service and exceed your expectations, Hooven Dayton is ISO 9001:2008 certified. ISO standards specify the requirements for state-of-the-art products, services, processes, materials and systems; as well as for best managerial and organizational practice. ISO 9001:2008 touches every area of our business, from the sales process to customer support, human resources to facilities management. In fact, ISO is the organization responsible for many thousands of the standards which benefit the world.
More than 350,000 companies worldwide are ISO 9001:2008 certified. What that means for you is that by undergoing the stringent requirements for certification, we’re formally adhering to standards that help ensure quality, environmental friendliness, safety, reliability, efficiency and interchangeability that affect our most valuable assets: our employees and customers like you.
Hooven-Dayton Corporation also has in-depth experience working with global Fortune 100 customers including:
Our specialized customer service offerings include: